Refund Policy

Last updated September 29, 2026

FF is a one-time purchase you can use as soon as you buy it, so payments aren’t refunded, except where the law requires it.

Payments

Your license gives you FF right away, so payments aren’t refundable. Where the law in your country gives you a right to a refund, Polar, our merchant of record, issues it to your original payment method.

If something’s wrong

If FF doesn’t work as it should on your Mac, tell us: we’ll help you get it working.

Contact

Email support from the address you bought with. We reply within two business days.